Privacy Policy

3D Agora.com

(1) Introduction

Thank you for choosing 3D Agora as your primary platform for developing 3D projects. 3DAgora.com is the world's number one 3D Architectural Visualization Platform. 3D Agora.com is unique in that it not only brokers but equally facilitates the real-time collaboration of Clients and 3D Artists. By choosing the platform, you agree to abide by the Privacy Notice presented below.

3D Agora is tailored for the ultimate user experience. This Privacy Notice should comply with the European Union’s privacy regulations, but it has also been prepared to keep it informative for you.

This shorter version of the Privacy Notice is tailored to ease your navigation among complicated legal terms of the European privacy laws. After reading it, you will have a clear review of the Privacy aspects of our services. Please, click here to read the full text of this Privacy Notice for more detailed information on the data processing activities.

This Privacy Notice is entirely in line with the Regulation (EU) 2016/679 of the European Parliament and of the Council (also known as ”GDPR”). Moreover - due to recent developments - We also keep our eyes on the Swiss Act of Data Protection and the regulation concerning data transfer to the US – and if necessary, keep this text updated to comply with such rules.

(2) Pocket dictionary to European Privacy Law
  • The term “data controller” refers to a natural or legal person, public authority, agency, or other body that determines the purposes and means of processing personal data alone or jointly with others. In this case, we are your Data Controller
  • The term “personal data or data subject” refers to any information relating to an identified or identifiable natural person like you (e.g., your shoe size, Geolocation data).
  • The term “data processor” refers to any natural or legal person, public authority, agency, or other body which processes personal data on behalf of 3D Agora. You may think about those service providers who help deliver our services to you. A complete list of data processors is available in section (7) of the Privacy Notice.
(3) Type of personal data we process:
  • General Data - To operate 3D Agora, we have to identify you
  • Financial Data - In case you become a User, you may pay for our 3D Artist services
  • Location Data - It matters where you are since it has an impact on who will be your 3D Artist
  • Marketing Data - It helps us keep your attention on our services
(4) Origin of the personal data we receive:
  • As a Client and 3D Artist, you submit data that will later turn into project collaborations after accepting 3D Agora’s General Terms of Conditions (abbrev. “GTC”).
  • Your Activities - we process data that contains information about your activities on our page.
  • Other Parties - we process data that other parties - for example, online service providers like Stripe.com - shared with us as part of service agreements about payments or Marketing Data that social media service companies like Instagram offer us as part of third-party service agreements.
(5) Purpose of Data Processing

We offer a stand-alone Service to you as elaborated in GTC - in line with GDPR Art. 6 (1) b). Important to note that we do not share your personal data with anyone other than Clients and 3D Artists.

We improve the quality of our services in line with GDPR Art. 6 (1) and f). In this case, we carefully consider any data processing in line with the LIA – Legitimate Interest Test.

(6) Location of the data processing

3D Agora is an online service-providing company registered in Hungary (EU).

We often engage third-party service providers as data processors worldwide so we can offer you a flawless user experience everywhere.

(7) Your service provider is

Platform Solutions Ltd.
Address, 6000 Kecskemét (Hungary), Kaszap str. 11
Court Reg Nr: 03-09-136128
Tax nr: 27822872-2-03
Contact: privacy@3dagora.com

(Click here to read the full text of this Privacy Notice for further information on the above-listed processing activities)

Thank you for reading!

Detailed Privacy Notice
  1. Service Provider /Data Controller
  2. Platform Solutions Ltd.
  3. Address, 6000 Kecskemét (Hungary), Kaszap str. 11
  4. Court Reg Nr: 03-09-136128
  5. Tax nr: 27822872-2-03
  6. Contact: privacy@3dagora.com
  7. To deliver high-quality services, we work with several data processors, namely:
Website function / Partner Data protection information The Language
Online payment: Stripe Privacy Policy (stripe.com) English
Issue invoices: Billingo Billingo adatkezelési tájékoztató - Billingo számlázó program Hungarian
Worldwide tax compliance: Quaderno Privacy Policy (quaderno.io) English
Service Statistics: Google Analytics Privacy Disclosures Policy - Analytics Help (google.com) English
Customer service: Zendesk Privacy and Data Protection - Zendesk English
Cloud storage: Amazon S3 https://aws.amazon.com/privacy/ English
Partners for enhancing User experience: Highlight.js, Livewire, Popper.js, VUE Js, Laravel PHP based framework These programming tools help us develop a higher-quality user experience for you. The listed partners do not process clients’ personal data.
(8) The purposes of the processing and the legal basis for the processing
Type of Data 3D Agora processed Purpose of Processing Legal Basis of Processing
General Data To operate 3D Agora, we have to identify you as a Client or 3D Artist GDPR Art. 6 (1) b) Processing is necessary for the performance of a GTC to which the data subject is a party or to take steps at the request of the data subject before entering into a contract
Financial Data Payment for services GDPR Art. 6 (1) b) Processing is necessary to perform a contract to which the data subject is a party or to take steps at the data subject’s request before entering into a contract – The service is available via Stripe.com to see. Section 7. as a data processor.
Received Data issue invoices, offer tax compliance, service statistics, Customer care, Cloud storage, enhanced user experience GDPR Art. 6 (1) b) Processing is necessary for the performance of a contract to which the data subject is a party or to take steps at the request of the data subject before entering into a contract
Marketing Data inviting Blog readers, offering newsletters, conducting social media campaigns (Facebook, Instagram, LinkedIn, Twitter) GDPR Art. 6 (1) a) the data subject has given consent to the processing of their personal data for one or more specific purposes;

The data (including personal data) submitted by the Clients or by 3D Artists will be processed by the employees of 3D Agora. Every employee and sub-contractor (data processor) is under strict confidentiality rules by signing confidentiality statements and using up-to-date encryption technologies. As a matter of principle, 3D Agora follows the principles of privacy by default and privacy by design. We carefully selected subcontractors (data processors) who are compliant with GDPR requirements in their business conduct.

(9) Categories of the personal data processed

You may register at 3DAgora.com as an individual or representative of a legal entity (company). The chart below helps you overview the data you submit to us:

Registered Clients’ data Categories of personal data
The client registers as a PRIVATE individual.
  • First name
  • Last name
  • Phone number
  • Geographical location (not full address)
  • Profile photo upload
  • tick “Accept Terms of Use and Privacy Policy.”
The client registers as a COMPANY.
  • Company name
  • Name of representative
  • Title of representative
  • Phone number (optional)
  • Geographical location (not full address)
  • Profile photo upload
  • Tick “Accept Terms of Use and Privacy Policy.”
After registration - Billing Information is required as a PRIVATE individual.
  • First name
  • Last name
  • State/Province/Territory
  • Billing address
  • Country
  • City
After registration - Billing Information is required as a COMPANY client.
  • First name
  • Last name
  • Company name
  • VAT ID
  • State/Province/Territory
  • Billing address
  • Country
  • City
  • Postal code
Registered 3D Artists
3D Artist registers as a freelancer or as a company.
  • First name
  • Last name
  • Company (optional)
  • Tagline/Lead
  • Phone number
  • Geographical location (not full address)
  • Spoken languages
  • Specialized in …
  • Minimum price/image
  • Image capacity/week
  • About you (text field)
  • Upload portfolio images (references)
  • Profile photo upload
  • Tick “Accept Terms of Use and Privacy Policy.”
Billing - 3D Artist as FREELANCER
  • First name
  • Last name
  • Tax Registration Number
  • State/Province/Territory
  • Billing address
  • Country
  • City
  • Postal code
3D Artist registers as a COMPANY
  • Company name
  • Tagline/Lead
  • Name of representative
  • Title of representative
  • Phone number (optional)
  • Geographical location (not full address)
  • Spoken languages
  • Specialized in
  • Minimum price/image
  • Image capacity/week
  • About you (text field)
  • Upload portfolio images
  • Profile photo upload
  • Tick “Accept Terms of Use and Privacy Policy.”
Billing – 3D Artist as A COMPANY
  • First name
  • Last name
  • Company name
  • VAT ID
  • State/Province/Territory
  • Billing address
  • Country
  • City
  • Postal code
(10) Data Transfers to Countries beyond EU and EEA

3D Agora does not intend to transfer personal data to a third country or international organization without prior consent and notification to its users. 3D Agora carefully and regularly examines service providers and related developments applicable to the European Union's legal frameworks by abiding by the Privacy by Default principle. We are aware of and actively use suitable safeguards, including adequacy decisions and Standard Contractual Clauses (SCCs) issued by the EU Institutions.

(11) Time limitations in storing/processing data

3D Agora ensures fair and transparent processing and stores your information until using our services. Upon deletion request or if you decide not to use our services further on, please consider that certain types of data had to be stored based on legal requirements (for example, required by the national tax authority ) or stipulations in civil laws and regulations.

(12) Your Rights

The Data Controller is committed to the principle of data minimization so that only adequate, relevant, and limited data are collected, only for necessary reasons and for the purposes for which they are processed.

  • Access to, and
  • Replacement of mistakes in your personal data,
  • Restriction of processing or even object to processing,
  • Deletion of your personal data.
  • In cases when you gave us consent on specific data processing (see section 8), you also have the right to withdraw your consent. You may note that this right can be exercised without impacting the lawfulness of processing based on the consent before its withdrawal.
  • You may also request data transfer to other service providers

At 3D Agora, we respond to your concerns and remarks in 30 days at privacy@3dagora.com Please note that 3D Agora can only respond to any related data portability request free of charge once.

(13) Provision of Data

Please note that 3D Agora services shall not be available if you fail to provide necessary personal data. If you provide inappropriate or corrupted data, the Controller shall be entitled to, upon your notification, delete the previously submitted data that may require re-registration on the website.

(14) Automated decision-making, including profiling

3D Agora currently does not implement or apply automated decision-making or profiling. All data that is processed is under human control and revision. If AI or related Algorithm-based products are introduced in the future, 3D Agora shall notify its Clients and 3D Artists promptly.

(15) Purpose limitation

3D Agora has not, is not, and will not plan to further process the personal data for purposes other than that they were collected.

(16) Complaint and Information on Data Protection Authorities and Legal Remedies

If you are not satisfied with our response and seek legal remedies, you have the right to complain to the competent supervisory authority. 3DAgora.com is currently located in Hungary; therefore, your complaint may be sent to the National Authority for Data Protection and Freedom of Information.

Address:

Official Name: National Authority for Data Protection and Freedom of Information
Address: Hungary 1055 Budapest, Falk Miksa utca 9-11.
Po Box: Hungary 1363 Budapest, Pf.: 9.
Phone: +36 (1) 391-1400
Fax: +36 (1) 391-1410
Email: ugyfelszolgalat@naih.hu
URL: http://www.naih.hu

For Citizens of the United Kingdom: https://ico.org.uk/make-a-complaint/

For EU citizens: : https://ec.europa.eu/newsroom/article29/items/612080

For US citizens to the Federal Trade Commission:

US Department of Commerce
EU-US Privacy Shield
1401 Constitution Avenue, NW, Room 20001
Washington, DC 20230
United States
https://www.ftc.gov/news-events/media-resources/identity-theft-and-data-security/filing-complaint

For Citizens of other countries: Please seek information about your rights and remedies at your national data protection commission or authority.

If you find it suitable, you may turn directly to the competent Court of your country or contact us now for a peaceful alternative dispute resolution.

Last updated on 10 June 2022