Privacy Policy

1. Introduction

Thank you for choosing 3D Agora as your primary platform for developing 3D projects. 3DAgora.com is the world's number one 3D Architectural Visualization Platform. 3D Agora.com is unique in that it not only brokers but equally facilitates the real-time collaboration of Clients and 3D Artists. By choosing the platform, you agree to abide by the Privacy Notice presented below.

3D Agora is tailored for the ultimate user experience. This Privacy Notice should comply with the European Union’s privacy regulations, but it has also been prepared to keep it informative for you.

This shorter version of the Privacy Notice is tailored to ease your navigation among complicated legal terms of the European privacy laws. After reading it, you will have a clear review of the Privacy aspects of our services. Please, click here to read the full text of this Privacy Notice for more detailed information on the data processing activities.

This Privacy Notice is entirely in line with the Regulation (EU) 2016/679 of the European Parliament and of the Council (also known as ”GDPR”). Moreover - due to recent developments - We also keep our eyes on the Swiss Act of Data Protection and the regulation concerning data transfer to the US – and if necessary, keep this text updated to comply with such rules.

At 3D Agora, your privacy is paramount. We are committed to not only meeting but exceeding data protection standards to ensure your personal information is treated with the utmost care and security. This Privacy Notice details your rights as a user, including how to access, manage, and control your personal data. We encourage you to read this notice thoroughly to understand our practices and your rights.

As the Data Controller, 3D Agora is responsible for managing the way your personal data is collected, used, and protected. We ensure all personal data is processed in compliance with GDPR and other relevant data protection laws, safeguarding your privacy and rights.

2. Pocket dictionary to European Privacy Law

• The term “data controller” refers to a natural or legal person, public authority, agency, or other body that determines the purposes and means of processing personal data alone or jointly with others. In this case, we are your Data Controller
• The term “personal data or data subject” refers to any information relating to an identified or identifiable natural person like you (e.g., your shoe size, Geolocation data).
• The term “data processor” refers to any natural or legal person, public authority, agency, or other body which processes personal data on behalf of 3D Agora. You may think about those service providers who help deliver our services to you. A complete list of data processors is available in section (7) of the Privacy Notice.

3. Type of personal data we process:

Before we use your personal data for marketing purposes, such as newsletters and promotional communications, we will request your explicit consent. You will have the option to opt-in through a clear and simple process, ensuring you have full control over your personal information.

To provide personalized and efficient service, we collect personal data in several ways: directly from you when you register on our platform, indirectly through your activities on our site, and through external sources such as our partners and service providers. Understanding the sources and methods of data collection helps you better appreciate the scope of our interactions and the control you have over your information.

Your consent is vital for us. When you sign up, we will ask for your consent to collect, process, and use your personal data for specific purposes. You have the right to withdraw your consent at any time, with immediate effect for future processing. You can manage your preferences through your account settings or by contacting us directly at dpo@datap.hu.

• General Data - To operate 3D Agora, we have to identify you
• Financial Data - In case you become a User, you may pay for our 3D Artist services
• Location Data - It matters where you are since it has an impact on who will be your 3D Artist
• Marketing Data - It helps us keep your attention on our services

4. Origin of the personal data we receive:

• As a Client and 3D Artist, you submit data that will later turn into project collaborations after accepting 3D Agora’s General Terms of Conditions (abbrev. “GTC”).
• Your Activities - we process data that contains information about your activities on our page.
• Other Parties - we process data that other parties - for example, online service providers like Stripe.com - shared with us as part of service agreements about payments or Marketing Data that social media service companies like Instagram offer us as part of third-party service agreements.

5. Purpose of Data Processing

We offer a stand-alone Service to you as elaborated in GTC - in line with GDPR Art. 6 (1) b). Important to note that we do not share your personal data with anyone other than Clients and 3D Artists.

We improve the quality of our services in line with GDPR Art. 6 (1) and f). In this case, we carefully consider any data processing in line with the LIA – Legitimate Interest Test.

6. Location of the data processing

3D Agora is an online service-providing company registered in Hungary (EU).

We often engage third-party service providers as data processors worldwide so we can offer you a flawless user experience everywhere.

7. Your service provider is

Platform Solutions Ltd.
Address, 6000 Kecskemét (Hungary), Kaszap str. 11
Court Reg Nr: 03-09-136128
Tax nr: 27822872-2-03
Contact: privacy@3dagora.com

(Click here to read the full text of this Privacy Notice for further information on the above-listed processing activities)

Thank you for reading!

Detailed Privacy Notice

1. Service Provider /Data Controller
2. Platform Solutions Ltd.
3. Address, 6000 Kecskemét (Hungary), Kaszap str. 11
4. Court Reg Nr: 03-09-136128
5. Tax nr: 27822872-2-03
6. Contact: privacy@3dagora.com
7. For any questions or concerns regarding the processing of your personal data, you may contact our Data Protection Officer (DPO) directly at dpo@datap.hu. Our DPO is available to assist you with all data protection matters.
8. To deliver high-quality services, we work with several data processors, namely:

8. The purposes of the processing and the legal basis for the processing

The data (including personal data) submitted by the Clients or by 3D Artists will be processed by the employees of 3D Agora. Every employee and sub-contractor (data processor) is under strict confidentiality rules by signing confidentiality statements and using up-to-date encryption technologies. As a matter of principle, 3D Agora follows the principles of privacy by default and privacy by design. We carefully selected subcontractors (data processors) who are compliant with GDPR requirements in their business conduct.

9. Categories of the personal data processed

You may register at 3DAgora.com as an individual or representative of a legal entity (company). The chart below helps you overview the data you submit to us:

10 .Data Transfers to Countries beyond EU and EEA

3D Agora does not intend to transfer personal data to a third country or international organization without prior consent and notification to its users. 3D Agora carefully and regularly examines service providers and related developments applicable to the European Union's legal frameworks by abiding by the Privacy by Default principle. We are aware of and actively use suitable safeguards, including adequacy decisions and Standard Contractual Clauses (SCCs) issued by the EU Institutions.

11. Time limitations in storing/processing data

We retain personal data only for as long as necessary to fulfill the identified purposes or as required by law. For instance, general data is kept for the duration of your account's existence plus a period of up to one-year post-closure to handle any residual issues. Financial records are maintained for up to seven years to comply with our legal and tax obligations. You can request the deletion of your data at any point, unless retention is mandated by law or necessary to protect our rights.

12. Your Rights

The Data Controller is committed to the principle of data minimization so that only adequate, relevant, and limited data are collected, only for necessary reasons and for the purposes for which they are processed.

You have the right to access your personal data, request corrections, or deletion, and restrict or object to our processing of your data. Additionally, you have the right to data portability, allowing you to obtain and reuse your data for your own purposes across different services.

• Access to, and
• Replacement of mistakes in your personal data,
• Restriction of processing or even object to processing,
• Deletion of your personal data.
• In cases when you gave us consent on specific data processing (see section 8), you also have the right to withdraw your consent. You may note that this right can be exercised without impacting the lawfulness of processing based on the consent before its withdrawal.
• You may also request data transfer to other service providers

At 3D Agora, we respond to your concerns and remarks in 30 days at privacy@3dagora.com Please note that 3D Agora can only respond to any related data portability request free of charge once.

13. Provision of Data

Please note that 3D Agora services shall not be available if you fail to provide necessary personal data. If you provide inappropriate or corrupted data, the Controller shall be entitled to, upon your notification, delete the previously submitted data that may require re-registration on the website.

14 .Automated decision-making, including profiling

3D Agora currently does not implement or apply automated decision-making or profiling. All data that is processed is under human control and revision. If AI or related Algorithm-based products are introduced in the future, 3D Agora shall notify its Clients and 3D Artists promptly.

(15) Purpose limitation

3D Agora has not, is not, and will not plan to further process the personal data for purposes other than that they were collected.

16. Complaint and Information on Data Protection Authorities and Legal Remedies

If you are not satisfied with our response and seek legal remedies, you have the right to complain to the competent supervisory authority. 3DAgora.com is currently located in Hungary; therefore, your complaint may be sent to the National Authority for Data Protection and Freedom of Information.

Address:

Official Name: National Authority for Data Protection and Freedom of Information
Address: Hungary 1055 Budapest, Falk Miksa utca 9-11.
Po Box: Hungary 1363 Budapest, Pf.: 9.
Phone: +36 (1) 391-1400
Fax: +36 (1) 391-1410
Email: ugyfelszolgalat@naih.hu
URL: http://www.naih.hu

For Citizens of the United Kingdom: https://ico.org.uk/make-a-complaint/

For EU citizens: : https://ec.europa.eu/newsroom/article29/items/612080

For US citizens to the Federal Trade Commission:

US Department of Commerce
EU-US Privacy Shield
1401 Constitution Avenue, NW, Room 20001
Washington, DC 20230
United States
https://www.ftc.gov/news-events/media-resources/identity-theft-and-data-security/filing-complaint

For Citizens of other countries: Please seek information about your rights and remedies at your national data protection commission or authority.

If you find it suitable, you may turn directly to the competent Court of your country or contact us now for a peaceful alternative dispute resolution.

We periodically review and update this Privacy Notice to reflect changes in our practices and services, as well as legal requirements. We encourage you to review this notice regularly to stay informed about how we are protecting your data. This Privacy Notice was last updated on [insert latest update date]. Any significant changes will be communicated through our website or via a direct notification.

Last updated on 10 June 2022